1 - What standard do H264WebCam take to capture video ?
H264WebCam capture video using DirectShow standard of Microsoft.
2 - Why could not I start program ? H264WebCam always show dialog "Timeout, Please Register This Software!"
a) when you install H264WebCam for the first time, you must sure to install a new directory, the default directory is : Program Files\Timhillone . b) If you use this software exceeding 15 days, you must register and buy it.
3 - Why could not I display my camera ?
a) You must install the camera 's driver rightly before runing H264WebCam. You?can use this programe (http://www.h264soft.com/downloads/amcap.exe) to test it . b) if amcap.exe is no problem, you can select the video window , and?set the?video color?to default (click default button). c) Click system setup dialog, then set Overlay and Yuy2 item to blank, then save your changes, restart H264WebCam. you will display your camera.
4 - Why could not I install this software to default directory ?( C:\Program Files\Timhillone\H264WebCamPro) ?
If you are XP limited user, or only a standard user, or you using Windows Vista, You have not right to write file to system directory, you can changes this install directory to : C:\Timhillone\H264WebCamPro, then OK !
5 - Why could not I connect H264 WebCam Pro from remote?
a ) You must input correct ip address and user name and password to connect remote, select correct H264 User mode. b ) If you connect remote pc from internet, you must be sure the remote pc have a internet ip address and can be reached! c ) If you have firewall in pc , you must open TCP port 17518, this is video communication port of our software.
6 - Why could not I display my capture card 's video ? (such as PCIO2000 card, Kodicom8800/4400 card, KGuard card etc.)
a ) You must install WDM driver for this device ! because only WDM driver accord with DirectShow standard! such as driver for capture chipset! b ) You can download this driver from our website, PCIO2000 and Kodicom or other capture card use Conexant BT878A chipset, driver : (http://www.h264soft.com/downloads/bt878.zip) . KGuard card and some TV card use Philips 7130-7134 chipset, driver : (http://www.h264soft.com/downloads/7130.zip) c ) You can use this program (amcap.exe) to test whether your driver is OK.
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